While watching full-screen video, press the down arrow on your Xfinity remote. The transport bar will pop up on the lower third of the screen. Press the left arrow twice to highlight the audio description on/off option on the screen (the audio description logo). Press OK to turn audio description on or off.Understanding Your Spectrum Remote. To turn off closed caption on your Spectrum remote control, simply press the “CC” or “Subtitles” button. Navigate to the settings menu and switch off the closed caption option. This will provide a more seamless viewing experience without subtitles on your TV screen.Enabling/disabling captions and subtitles. English-language subtitles are available on most English-language videos. Similarly, Spanish-language subtitles are available on most Spanish-language videos. Steps for enabling closed captions may vary a bit by device. On most devices, look for the CC button on the video player bar to toggle them on/off.In today’s digital age, accessibility is more important than ever. Companies that value inclusivity strive to ensure that their products and services are accessible to individuals ...The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. ... appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of... Skip to main content.Here are the steps to check Updates Xfinity Stream App: Go to the “App Store (iOS) “or “Google Play Store (Android).“ Search for the “Xfinity Stream app.“ If an update is available, download and install it. 7. Clear App Cache and Data. Accumulated cache and data within the Xfinity Stream app can cause performance issues and …Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/optionsPress and hold the microphone (Mic) button and say “accessibility” into the Xfinity Voice Remote. Press OK or the center button between the arrows to toggle CC On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color, and formatting).Step 5. Press the menu button again to exit the User Settings menu and save the settings. The next time you turn on your cable box, these closed captioning settings should take effect on any of your standard or HD channels. Although you can enable and disable closed captioning using your television settings, this doesn't always work when ...I am experiencing every time I turn on xfinity stream on my Samsung smart TV Closed Caption is on & no one at Comcast seems to know why, please help. I also get buffing and lagging at night at around 8 pm when I am watching xfinity stream on my Samsung smart TV.While watching TV, simply press the down arrow on your Xfinity remote. This will pull up playback controls. In the controls, look for a button that reads Audio Options/SAP and select it. Under that setting, use the up and down area to toggle between various languages. The checkmark shows the current languages being used.Same problem I've been trying to figure out for a week on 2 Samsung tvs. Very frustrating. In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. Looks like they took the option out. If I use the Xfility TV box on another tv it gives an off/on option for closed captioning.Having to turn off the closed captioning every single time is not a huge annoyance, but it seems like a simple enough app bug that a competent company would be able to fix it within 2 months. Maybe they could also fix the problem that about once every 20 times we turn on the TV the Xfinity Stream app hangs forever, or sometimes for about 10 ...41. 7.7K views 2 years ago. In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility …Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Nov 30, 2023 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Apr 22, 2024 · 1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. Navigate to Accessibility: Within the main menu or settings, look for an option related to "Accessibility," "Closed Captions," "Subtitles," or "CC."Hey @user_u8dh6f, Thank you for contacting customer support through Xfinity Support. I hope you are doing well. I would be more than happy to offer my assistance. With the Xfinity Stream app, you would need to use the remote from your television to navigate to the settings and turn on/off closed captioning.Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it including setting the ...Launch the content you would like to watch. Pause the content to make the navigation bar appear. Click up on your remote and then click right to the text bubble icon that says "Audio & Subtitles". Then select the subtitle option you would like to use. You may have to click a button to select this choice and allow 30 seconds for the subtitles to ...About X1 settings · Control the brightness of the lights on your TV Box. · Turn Closed Captioning on/off (also available in the Accessibility Settings). · Turn...This page has an error. You might just need to refresh it. Error in $A.getCallback() [Cannot read properties of null (reading 'success')] Callback failed: apex ...The A, B, C, and D buttons are Shortcut Keys and are used to help quickly navigate menus or to complete a task. We have a user manual here: XR2 and XR5 Remote Control Buttons and Functions - Xfinity Support, that will explain the functionality of the different remotes and what the buttons do. I will also leave a description here of what …Dec 2, 2023 · Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it including setting the ...Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You will see that the Closed Captioning option is highlighted. Press the OK button to turn it off. Note: Streaming applications like Netflix, HBO Max, Peacock or Amazon Prime have their own settings to turn off the closed captions.Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.May 21, 2020 · On the Xfinity remote (mine has a section with OK and 4 directional arrows, all silver colored) Press the silver down arrow. Press the silver left arrow until the cartoon ballon icon is highlighted. To turn on Closed Captioning (Subtitles) Select the column showing English None Subtitles. To turn off Closed Captioning (Subtitles)Here’s how it works: When the video on Peacock TV starts playing, press the Menu button on the remote. When the video playback options appear, navigate with the remote to Subtitles. Choose the ...To do so: Sign in to Netflix on your browser. Select a movie or show. At the bottom-right corner of the screen, hover your cursor over the captions icon. It looks like a little cartoon dialog box. Under Subtitles, select Off to turn closed captions off. To turn them on, select the language you would like.Step 4. Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box. Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box. All Comcast cable boxes come equipped with ...Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.Note: If your remote doesn't have an OK button ... Turn closed captioning (CC) on or off on Xfinity ... © 2024 Comcast; Web Terms Of Service · CA Notice at ...To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK.Press Play to continue watching the film. To adjust closed captioning through the menu: 1. While playing a movie or series, press the * button on your Roku remote to open a sidebar menu. 2. Using the directional arrows on your Roku remote, toggle between On Always, On Replay, or Off. 3.Like this: Select the B key on your remote to access Accessibility. Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style.While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None . Please allow 30 seconds for the subtitles to turn off.May 21, 2020 · On the Xfinity remote (mine has a section with OK and 4 directional arrows, all silver colored) Press the silver down arrow. Press the silver left arrow until the cartoon ballon icon is highlighted. To turn on Closed Captioning (Subtitles) Select the column showing English None Subtitles. To turn off Closed Captioning (Subtitles)How to turn on and off closed captioning on Comcast Xfinity X1 cable box - YouTube. Tony Duarte. 76 subscribers. Subscribed. 451. 163K views 8 years ago. Hit xfinity …WhatsApp is adding a few new updates around polls and sharing on its platform, the company announced on Thursday. WhatsApp is adding a few new updates around polls and sharing on i...Try this on your XFinity remote, please: - press the B button - and choose, in Accessibility Settings, to toggle Off the Closed Captioning option. It should work like that with an X1 XFinity system. Let me know if it does not work, if you need further help in …Thank you so much for reaching out. I completely understand your concerns with the tv not being able to turn the closed captions off. I'll be delighted to assist with this issue. To turn captions off you can try the following: 1. From the Home screen, use the directional pad on the TV Remote and select Settings (All Settings). 2.Thank you for listing all of the ways you have already attempted to shut this off. I have 1 more try and if that doesn't work we will take a look at your account. Tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. Press OK to turn Voice Guidance off.Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...Jan 28, 2024 · 3 Messages. 3 months ago. Closed Caption delaying and not keeping up with what’s being said. Mostly on MeTV, but on many other channels. I’ve done everything that’s been suggested, restarted system many times. Made sure correct CC are turned on everywhere across cable and streams apps. Makes me so mad that I’m paying for cable, and ...Program an Accessibility Shortcut on Your X1 Remote; Turn Closed Captioning On or Off on Your HD TV Box; Turn Closed Captioning On and Off on Your HD TV Adapter; Which TV Boxes Support Closed Captioning? Accessibility Features in the Netflix App on Xfinity X1; Xfinity Flex Accessibility Options; Set Accessibility Options with the Xfinity Stream ...I checked the accessibility settings in WebOS and captions are disabled there. It seems to be something within the xfinity app. I’ve tried pressing all the buttons on the tv remote but none of them turn captions off. I looked in the xfinity app for caption settings, but I can’t find any. Any idea how I can turn off captions? Thanks!1. Press and hold the MUTE and XFINITY button simultaneously until the light of your remote turns to green from red. 2. Once done, an instruction will be prompted on the screen asking for the codes. Provide the code and ensure to enter it correctly. 3. Point your XR15 remote towards the TV.Dec 25, 2023 ... The closed captions keep turning off when I watch DVR recordings and in the Max app. I have ccs turned on both for my cable box and for Max. The ...Do one of the following: Use the voice command, “Closed Caption” to turn captioning on or off. Press the down arrow to display the playback control bar and select the closed captioning shortcut. Go to the Accessibility Menu by pressing the B button, highlight Settings, and scroll down to Accessibility Settings.While watching TV, press the Down arrow on your remote to view the closed captions shortcut. Press OK to turn captions on or off. To format closed caption on your Cox Contour Receiver 2: Make sure captions are turned ON before following the steps below. Press the Down arrow on your remote. Click on Closed Captioning Options, then press OK.Saturday, December 2nd, 2023 8:20 PM. Default closed captioning when I launch XFINITY Streaming App. Recently when I launch XFINITY streaming app on my LG smart tv’s, closed captioning is automatically activated for the first station. Once I turn it off it stays off for other stations until I launch the app again.Since we got a new box, the closed captioning will turn itself off when live tv/demand is paused for a few minutes or when we switch from live to demand and vice-versa. We've turned it on with the down arrow options and the settings options. Neither one keeps the CC on until we want it off. This hasn't happened before until approximately a …In today’s fast-paced world, staying connected is crucial for productivity. Whether you’re a remote worker, a student, or simply someone who needs to access the internet on the go,...Step 5. Press the menu button again to exit the User Settings menu and save the settings. The next time you turn on your cable box, these closed captioning settings should take effect on any of your standard or HD channels. Although you can enable and disable closed captioning using your television settings, this doesn't always work when ...While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None . Please allow 30 seconds for the subtitles to turn off.Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn captions off.How to turn off closed captioning on Samsung TV (Remove Closed Caption)Please Subscribe to our Channel https: ...Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.How to turn caption on and off with the voice remotePress the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.For many channels, closed captions can be activated from the settings of your Roku device. Press Home on your Roku remote. Scroll and select Settings. To open the Captions menu, select Accessibility. If Accessibility is not listed, select Captions. Select Captions mode and choose when captions appear. Off – captions never appear.Dec 2, 2023 · Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it including setting the ...Closed caption is always on in my stream app. How ... 1 Message. Tuesday, April 2nd, 2024 9:11 PM. How do I turn off closed caption. Closed caption is always on in ... +23 more. Official Employee • 1.8K Messages. 2 months ago. Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app ...Press the Xfinity button on the remote control. Using the right arrow, navigate to the settings gear icon. Using the down arrow, navigate to the Languages menu. Press Ok to change Closed Captioning: Off to Closed Captioning: On. Navigate to the Close Captioning Options below Closed Captioning On / Off to change the style, font, color, opacity ...SD Closed Captioning will appear on your TV screen with white letters on a black background. This type of Closed Captioning can be turned on and off through your HD TV Box or through your TV, depending on your method of connection. Closed Captioning on HD channels may have additional settings you can control. With an HD-capable TV Box, you may ...Jul 29, 2020 ... Enable/Disable Closed Captioning - Sparklight ; Take a Common Pencil and Fix All Remote Controls in Your Home! How to Repair TV Remote Control!To turn off subtitles on your Xfinity X1 set-top box, you first need to access the main menu. Follow these steps: Make sure your TV is turned on and properly connected to your Xfinity X1 set-top box. Grab your Xfinity X1 remote control. Press the “Xfinity” button at the top of your remote control. This will take you to the Xfinity X1 …Since we got a new box, the closed captioning will turn itself off when live tv/demand is paused for a few minutes or when we switch from live to demand and vice-versa. We've turned it on with the down arrow options and the settings options. Neither one keeps the CC on until we want it off. This hasn't happened before until approximately a …Dec 13, 2023 · Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.In the meantime, you can take the following steps to turn off Closed Captioning. Launch the Xfinity Stream app. Tune to and begin playing a program. Press the up-arrow button on your TV remote. Navigate to the “CC” icon, located at the bottom right of the screen. Press “Enter”, “OK” or the center button on your TV remote.In today’s fast-paced digital world, accurate transcriptions are crucial for a variety of applications, from transcription services and voice assistants to video editing and closed...Step 4. Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box. Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box. All Comcast cable boxes come equipped with ...Plugged in the TV, turned it on, and did a fresh install of the Xfinity Stream app. I launched the app and logged in, still displaying closed captions even though the settings show them as off.-And yes, I did turn them on to see what would happen, and they displayed, then turned them off again, and it still displays closed captions.What Xfinity TV Boxes can I use with the Voice Remote? The Voice Remote is supported by all X1 TV Box models (except the RNG150) and all Flex streaming device. The Voice Remote must be paired with the appropriate model TV Box to enable voice control. Will my Voice Remote control my TV, audio receiver and sound bar? Yes, for most models.I checked the accessibility settings in WebOS and captions are disabled there. It seems to be something within the xfinity app. I’ve tried pressing all the buttons on the tv remote but none of them turn captions off. I looked in the xfinity app for caption settings, but I can’t find any. Any idea how I can turn off captions? Thanks!To do this select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto. To assist you the link: https://comca.st/3sqWK1V is very helpful. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity ...Miss traveling? We get you. Fortunately, there are ways of transporting yourself to a different country that don’t require getting onto a crammed 10-hour flight — or paying for it....Turn Closed Captions on or off · Go to the Settings icon and press OK on your remote. Local now top screen with gear Settings icon on the right · Go to the Closed&nbs...While watching TV, press the Down arrow on your remote to view the closed captions shortcut. Press OK to turn captions on or off. To format closed caption on your Cox Contour Receiver 2: Make sure captions are turned ON before following the steps below. Press the Down arrow on your remote. Click on Closed Captioning Options, then press OK.Learn how to watch Netflix with subtitles or audio description turned on.While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None . Please allow 30 seconds for the subtitles to turn off.194. 315K views 5 years ago. For the hearing impaired, learn how to turn closed captioning on and off on your TV and where you can find other TV and remote-related tutorials on …The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...While watching TV, simply press the down arrow on your Xfinity remote. This will pull up playback controls. In the controls, look for a button that reads Audio Options/SAP and select it. Under that setting, use the up and down area to toggle between various languages. The checkmark shows the current languages being used.Jul 5, 2020 · Simply streaming, using the device speakers, seems to work fine. Going to alternate speakers, say AirPods, seems to work fine, at least initially. If I remove AirPods, streaming stops, as expected. If I start streaming again using device speakers (Press the Play button), Closed Captioning turns on, and I have to shut it off.. Feb 4, 2022 · In this video I show you how to turn on and off theIn today’s digital world, remote work has become more prevalent th Jun 29, 2023 ... I love that you're into Accessibility (thanks), but we want the ability to set the CC DEFAULT to OFF. How? I checked in the Xfinity Portal ...The inclusive shopping market may just be the largest untapped opportunity in the e-commerce world today. By one estimate, it totals a staggering $8 trillion. It’s also not as frag... Thank you so much for reaching out. I completely u Press the Pause or Volume Up button. If this is a problem with the TV's Closed Caption settings, pausing or adjusting the volume will make the Closed Captioning box disappear momentarily. Turn Closed Captioning off or set it to None (Premiere or later boxes), wait for it to clear, and turn it back on. That is a great resource on how to enable Closed C...
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